Store Hours
Mon, Thurs, Fri ..... 10am - 7pm
Tue, Wed ..... 10am - 6pm
Saturday ..... 9am - 4pm
Sunday .....CLOSED
Contact Information
Local: 414.384.2236 (Main)
USA: 1.888.275.5111
FAX: 414.384.8715
View Larger Map
WARRANTY
POLICY (Applies to
ORIGINAL OWNER Only)
All parts need to be
installed by a professional mechanic
for warranty activation. Be prepared to verify installation with
original
receipt from your shop; receipt must contain a printed header with the
shops
name, address and phone # for verification.
Ben's
Cycle and
the Milwaukee Bicycle Co. stand behind every product we offer.
All
NON-Milwaukee branded products
from Bens Cycle are warranted according to specific
manufacturers term. Most
manufacturers warranty terms cover manufacturer defects for
a period of one
year from the date of purchase unless stated differently from the
manufacturer
(see manufacturers website or contact them directly for
complete details).
For
products
under warranty, the owner is responsible for freight to Ben's
Cycle and
the Milwaukee Bicycle Co. and all related customs, taxes, tariffs,
insurance, etc. Ben's Cycle and the Milwaukee Bicycle Co. is
responsible for the freight charges only for return of the equipment
from Ben's Cycle/ Milwaukee Bicycle Co. to the owner.
Ben's Cycle and the Milwaukee Bicycle Co. strongly recommends
all
equipment be returned in its original packaging.
------------------------------------------------------------------
During the warranty period, Ben's Cycle and the Milwaukee
Bicycle Co. will
repair or replace products
at
its own option that prove to be
defective. Repairs are warranted for the remainder of the original
three
year warranty or a 90 day extended warranty, whichever is longer. Repair
or replacement of the product is the sole remedy
under this warranty.
For products under warranty, the owner is responsible for freight
to Ben's
Cycle and the Milwaukee Bicycle Co. and all related customs, taxes, tariffs,
insurance, etc. Ben's Cycle and the
Milwaukee Bicycle Co. is responsible for the freight charges only for
return of
the equipment from Ben's Cycle/ Milwaukee Bicycle
Co. to the owner.
Ben's Cycle and the Milwaukee Bicycle Co. strongly recommends
all
equipment be returned in its original packaging.
LIMITATIONS
OF WARRANTY
The
warranty does not apply to any part of a product that has been
installed,
altered, repaired, or misused in any way (including,
but not limited to -
accident, misuse, neglet, abuse or improper maintenance)
that, in the opinion of Ben's Cycle and the Milwaukee Bicycle
Co., would affect the
reliability or detracts from the performance of any part of the
product, or is damaged as the result of use in a way or with equipment
that had
not been previously approved by Ben's Cycle and the Milwaukee
Bicycle Co.
The warranty does not apply to normal wear and tear of any product or
the
failure of the customer to provide regular maintenance of a
product. In
other words, the warranty will NOT cover the damages to any product
after a
period of normal use. In addition, the warranty will
not cover the
damages to any product due to the failure of the customer to provide
regular
maintenance to that product (ie. regular greasing and tightening)
The warranty does not
apply to paint
or other normal wear and tear items such as
seats, grips, tires, tubes, cables, brake pads, chains....
The warranty does not apply to any product or parts there of where the
serial
number or the serial number of any of its parts has been altered,
defaced, or removed.
The warranty does not cover damage or loss incurred in customer
transportation
of the product.
The warranty does not cover replacement or repair necessitated by loss
or
damage from any cause beyond the control of Ben's Cycle and the
Milwaukee Bicycle Co., such as lightning or other natural
and weather related events or wartime environments.
The warranty does not cover any labor involved in the removal and or
reinstallation of warranted equipment or parts on site, or any labor
required to diagnose the necessity for repair or replacement.
